Vodafone and O2 have been singled out as the UK’s least reliable networks, with EE and Three praised for their performance, in a new report.
Rootmetrics latest report, which examined the networks’ performance for the second half of 2014, notes that there were improvements across all networks when compared to the previous period in terms of call quality, download speed, and mobile internet reliability.
RootMetrics CEO Bill Moore commented:
“The networks are all getting better. Consumers deserve reliable mobile experiences wherever they are, whether they’re making a call, downloading a video or texting friends.”
However, Rootmetrics did find variations between the performance of each network, and despite being the most complained about network to Ofcom, EE was found to provide the best service across the board, in categories including reliability, mobile internet, call quality and overall performance.
Three was only just behind EE, but the performance of O2 and Vodafone were less than stellar. O2 offered the worst download speeds, while Vodafone came bottom for call quality and overall reliability.