When a startup is just a one or two-man team, you can get away with just having a standard landline into your office, or even relying on mobile phones for calls, but once a company starts to grow and add employees, a more complete solution is required.
A PBX (Private Branch Exchange) system provides a tools for both internal communication for your business and connects to the public telephone network and can provide audio, video, and instant messaging services, bringing together a wide variety of communication tools under one roof. It also adds additional services unavailable or prohibitively expensive on traditional phone networks, such as the ability to add custom greetings, voice recorders, and multiple voicemail inboxes.
Here are four reasons why your company needs to move over to a PBX system today:
Global mobility
PBX systems make use of VOIP technology, so all calls are placed over the internet and it does not matter whether you are calling a business down the street or halfway across the globe – it is always efficient and most importantly low cost.
A virtual switchboard means that employees can connect through the system on their mobile phones, iPads, and laptops no matter where they are in the world, do employees are better prepared to work together from offices around the world or from their homes. Moreover, the ability to connect a local number for a variety of countries to the service makes it possible to run a truly global company that still feels local to all its customers, with US customers calling a virtual phone number in the US, Canadians calling a virtual number in Canada, Brits calling a virtual number in the UK, and so on for every location in which your company does business.
Scale
Traditionally, adding new phone lines into a business was an expensive task with technicians laying cables and expanding a physical switchboard, but PBX avoids both of those issues and lets companies expand the number of virtual phone lines with the click of a few buttons.
Now, when your company grows and adds new employees to your office or even expands to setup additional offices, connecting these extra people and locations is just a few clicks away with your virtual PBX.
Centralised control
If you use a combination of different tools for your company’s communication needs, administration and maintenance can quickly become a headache, and when something goes wrong each company will pass the buck. A PBX system will bring all of these tools and services under one roof and into a single unified control panel, making it much easier to maintain, and if something does ever go wrong – you have a single point of contact for support, which should mean everything is back up and running smoothly much more quickly.
Cost
Not only does PBX offer a variety of new tools that help you better manage your business communications, but companies like www.fonvirtual.com make those tools available at a very competitive rate, saving you money both on the phone system itself and on the cost of international calls – your company will save both time and money.
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