Doctor / Healthcare worker

5 types of software used in healthcare

A key use of many software programs in professional settings is improving management efficiency. Healthcare is no different. Many of the processes and systems at work in healthcare settings are supported by intricate software solutions to ensure smooth workflows. Here are five types of software used in healthcare.

1. Electronic health records

One of the most commonly used software solutions in healthcare is electronic health records (EHR) software. These programs enable a hospital or healthcare practice to contain all of its patients’ records in one database, where a physician and his or her patient can both view the patient’s records. EHR software is highly customizable, so you can utilize the components you would most benefit from and avoid using others. These components include patient histories, financial record keeping and data management. The main benefit of EHR software is increasing accessibility and efficiency. Unlike other software options available in healthcare, EHR software is meant to be accessed by both healthcare providers and their patients, so its access and security requirements may be different from a software program meant to be confined to a hospital or practice’s internal network.

2. Healthcare CRMs

Healthcare CRMs are healthcare-specific customer relationship management software solutions. These programs do much of the same work that other CRMs take care of but are geared toward healthcare. For example, a healthcare CRM can be utilized to conduct patient outreach, collect data and construct marketing and public health campaigns extrapolated from that data. Healthcare CRMs assist healthcare providers improve data reporting and streamline the management of contact, communication and task management.

3. Medical practice management

Another common software solution is medical practice management software (MPMS). MPMS focuses on the daily minutia of healthcare management in a medical practice, similarly to what hospital management software does for hospitals. This software makes it easier to keep track of scheduling, insurance and payment processing, patient information and data management and reporting. It helps front desk staff to improve processes such as patient check-in and check-out, coordinating walk-ins and those with scheduled appointments and directing patients and other visitors to the clinic to their destinations. It also improves the speed, accuracy and efficiency of healthcare providers’ work. Doctors and nurses can use software applications to review patient histories and input more recent information. Hospital management software offers many of the same applications but on a larger scale. It may also provide more varied applications, such as laboratory and pharmacy data management.

4. Operating room management

Managing an operating room can be a strenuous and complicated task, which operating room management software can make much more streamlined and efficient. Utilizing this software enables everyone in the OR to focus on the task at hand, whether the surgery is relatively minor or extremely delicate. With this software, you can create an OR-specific workflow and take care of various tasks within one system. You can ensure scheduling procedures goes smoothly, allow surgeons and nurses to access data quickly and efficiently and improve performance reporting.

5. E-prescribing software

This software supports the electronic transfer of prescriptions and related information between the prescriber and the pharmacy. With e-prescribing software, doctors can forego handing off handwritten scripts to patients in favor of transferring digital records. This improves accuracy, understanding and legibility. It also reduces the risk of the script being misplaced. E-prescribing software is primarily useful for its reduction of errors in prescriptions and its streamlining of the prescription filling process.

Because healthcare settings tend to have such a wide variety of departments and management needs, there is an equally wide variety of software. Healthcare professionals can choose the most relevant healthcare software solutions for their workplaces in order to improve management efficiency and accuracy.