Voice Over Internet Provider phone service is becoming increasingly popular among businesses of all sizes. It offers a lot of fantastic benefits over traditional phone service as well as potentially big savings.
One of the advantages of VOIP is clearer sound quality. When you’re on a call, you’ll be less likely to hear static, crackling, echoes, or voices on other calls. You and the people who speak to won’t hear interference, and you’ll be able to communicate over a consistently strong signal.
Automated call answering and voice mail services
VOIP services can include all of the features that many phone service carriers tend to charge a high premium for adding on. Call waiting, call answering, automated menus, personalized mailbox greetings, and remotely accessible voicemail are examples of some helpful features that come with VOIP.
Paying for several phone lines can represent a significant monthly expense for a small business. A VOIP can save you a lot on your monthly phone use. You won’t have to pay extra for more talk time, and you won’t be subject to exorbitant fees for non-local calls. Some businesses pay $30 or more for each phone line every month; the annual cost can really add up. When you can reduce these payments, you can allocate your operating budget to better uses.
You can get easy access to a VOIP system from anywhere. If your team is often working offsite or more of your team is working at home now, VOIP offers the flexibility that they need to stay accessible when working remotely. VOIP systems can be used on cell phones, tablets, and computers.
When you use VOIP for conference calls with your team, you won’t need to tie up several phone lines. Everyone can access the call easily without using any hardwired lines. It’s easy to track who is participating on a call, and accessing features like muting is intuitive and easy to manage.
Phone lines are no longer necessary for other systems
Offices used to need to have phone lines for other equipment such as fax machines. While many offices aren’t using faxes frequently anymore, some still need to have them. A VOIP system can send and receive faxes through a platform online that will send them to your email’s inbox. Many offices also used to need phone lines for fire alarm systems, but those are commonly being switched over to more reliable systems that operate on wireless and radio transmission.
Ease of use
Office phone systems that control many lines tend to be somewhat complex and generally aren’t user-friendly. Moreover, each system is proprietary to the manufacturer, so getting help over the phone or having someone come onsite to troubleshoot a problem can be problematic. VOIP is a lot more user friendly and isn’t subject to the same type of mechanical failure as the old multiline systems.
You won’t bog down your bandwidth
Some people are a little reticent to make the switch to VOIP because they’re unsure of how significant of a demand it will impose on their internet or if it will slow down other devices on the internet. However, VOIP requires very little bandwidth. In fact, many systems don’t take up any bandwidth when parties aren’t speaking and are on hold or waiting for a call to be picked up.
VOIP can make your workforce’s phone usage more affordable and more efficient to operate. It’s advisable to work with a provider who specializes in services commercial clients so they can help you evaluate your company’s needs and help design a customized VOIP solution for your workforce.