Software testing 101: Outsourcing vs. testing in-house

The dramatic increase of technological advancements has accelerated reliance on software applications. Today, software intelligence has gained traction across all industries, such that some software often powers every device or machine we use. If the current trends are anything to go by, it’s evident that software development is a lucrative industry worthy of your consideration.

The software development process consists of a sequence of stages that nearly every company follows to the tee. The steps include analysis, design, development, testing, implementation, and maintenance. Software development has become an integral part of developing business across a plethora of industries, including the healthcare sector, consumer products, real estate, banking and finance, travel, media and entertainment, and more.

After a detailed analysis, expert software developers build the software’s architecture with hopes of eliminating possible flaws that may interfere with customer satisfaction. From there, these developers will proceed to the development stage and create the software program in question.

Once your team transitions from the development phase to the testing phase, you’ll need to weigh the pros and cons of in-house software testing vs. outsourcing. Should you opt to outsource, consider software quality management specialists like those at XBOsoft.

Importance of software testing

Software testing is crucial, as it helps developers discover bugs or errors before the final delivery, guaranteeing optimal software quality. Thorough testing also makes the software easy to use and reliable. Additionally, besides ensuring high-performance and reliability, software testing enhances security and boosts your company’s market value by improving product quality.

Effective software testing offers an excellent user experience, fulfilling businesses’ initial objective to provide the best customer service experience.

In-house software testing

In-house software testing is an excellent option for software developers juggling numerous deadlines. However, finding talented software experts on a budget can pose quite a challenge, especially if your company is limited in resources and time. For this reason, many companies today opt to outsource software testing services.

Pros of in-house testing

Face-to-face communication

With ample opportunities for face-to-face communication, the risk of miscommunications plummets. More often than not, one-on-one communication prevents misunderstandings and enhances effectiveness. With outsourcing, businesses must rely on video conferencing apps and may have to navigate inconvenient language barriers.

Cultural fit

Software developers who understand your company tend to pay more attention to its needs and requirements. Permanent, full-time positions grant the in-house team a sense of belonging, motivating them to produce the best results. With an in-house software testing staff, these vital team members can integrate your organization’s culture into the final product.

Quick changes or adjustments

Since you’re working from the same office, it’s often faster to adjust the project’s features, add or eliminate certain features, or relay information concerning malfunctions and possible bugs. With outsourcing, you’ll have to await an email or text response anxiously.

Cons of in-house software testing

High costs

In-house development is associated with higher prices, prompting many companies to outsource their software testing services. Considering all the costs involved (taxes, hardware, software, rent, and more), it’s evident that the in-house development option is more expensive than outsourcing. It can also attract additional expenses such as training and paying for employee benefits, i.e., sick days.

Lack of tech talents

Unfortunately, finding the best talent to work on different software development phases isn’t always easy. The ever-advancing IT market makes it even harder to partner with the right in-house tech specialist without straining your budget.


Outsourcing is usually the most effective option, as it allows software companies to test a new program or application without depleting precious time and resources.

Pros of Outsourcing

Cost savings

Outsourcing your software testing services helps you eliminate the costs, as these third-party providers don’t require training or full-time benefits. Similarly, you can reduce your company’s HR expenses because third party testers assume the responsibility of finding and training developers.

Saves time

When you hire a software testing company, they take full responsibility for the process, leaving you with all the time you need to focus on running your company.


Software testing firms often have developers and testers on-staff that specialize in particular phases of the development process. That said, outsourcing makes the testing process more efficient, consuming less of your time and resources.

Cons of outsourcing

Loss of control

When working under pressure and dealing with strict deadlines, it can be challenging to maintain effective communication with a third party. With a loss of control over the project, meeting deadlines can border the impossible.

Finding trusted testers

With so many software testing companies on the market, it’s not always easy to pinpoint the most reliable software testing service. Distinguishing between those software testing providers you can trust from less reliable software testing services can be similarly tricky.


During software development, your company’s reputation is at risk if things go wrong. Therefore, you’ll need to continuously monitor this third party’s commitment to quality assurance to ensure you meet customer standards.

Wrap up

Don’t waste another second debating between in-house software testing and outsourcing. Avoid draining your budget and opt for third-party software testing services. That way, you can concentrate on meeting critical deadlines and avoid tedious hiring-related tasks.

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